Thanks so much for getting the gutter screens installed! Scott with Metropolitan Maintenance did a great job!

Paul, Homeowner

Every interaction was professional and friendly. They were responsive, patient, accommodating, and communicative. They kept an appropriate distance from Board decisions, while advising and coordinating when needed. Some people on the Board would've rather they been more involved, but I liked their hands-off management style. It helped us maintain some self-sufficiency and more awareness of the issues our property was facing (instead of the Board having no idea what was going on, which was the case with our previous property manager). I should clarify that "hands off" doesn't mean they didn't do anything... they just let the Board be the Board and didn't micro-manage. I always valued their advice and expertise, which was always available, accurate, and honest.

Augustina, Board Member

Can’t say enough good things about this company and all they have done for our HOA. Education and great customer service, much appreciated! 

Tonya, Board Member 

Its staff always responds in a prompt manner and works closely with unit owners and the association board. Our condominium was in deep water last year and in urgent need of a reliable and professional property manager, and since Metropolitan took over it has never disappointed us. The online portal provided by the company for owners to use is well designed and easy to use. Our property manager is always patient and helpful, doing his best to take care of the community. And they are not expensive. I definitely recommend this company for owners who need professional assistance!

Qianlu, Homeowner

Thank you so much for coming out and helping to address the concerns of Jessi and the other neighbors today. The four of us sincerely appreciate all your help and support today and every day! 

Renee, Homeowner

I have used Metropolitan Properties for over a year now. They are top notch. With Metropolitan, the lines of communication are always open.  They are very dependable and take care of reported maintenance issues in a timely fashion.  They are extremely professional. I highly recommend them. 

Melora, Homeowner

Customer Reviews

Professional and responsive. I recently purchased and renovated a property managed by Metropolitan. The property manager was helpful with initial paperwork and bill setup, scheduling contractors and movers, and coordination with the HOA for policies and procedures. They also answered texts and emails after hours when schedules changed, which was appreciated, as moving and renovating can be stressful. Thanks to Metropolitan for the help.

Shawn, Homeowner

We are a contracting company and have been offering our services to Metropolitan Properties for some time. The experience has been very positive! We are always treated with respect and very professionally, plus the payments for our services are always processed in a timely manner.

Doris, Vendor

MPM recently took over managing the townhomes in our community. The Board and the residents have been stunned by the administrative division’s attention to detail, the quick rate of response to maintenance requests, and the good, old-fashioned customer service we’ve received from the property manager to the front desk support team. As expected with any transition, there have been some minor hiccups, and MPM, in my opinion, has gone above and beyond to make it right.
The morale in our community used to be low due to maintenance requests not being done timely, poor customer service, and poor quality of repairs. One homeowner said about MPM that he’s never seen so many maintenance guys on the property! Since MPM has started, there’s been a paradigm shift in our community about property managers—there is a good one out there—MPM.

Lexie, Homeowner

Great customer service! We transitioned from our old company about 7 months ago. The new management has been excellent! 

Elijah, Homeowner

I am the Branch Manager for Russell Landscape Group here in Nashville. We work as a landscaping vendor with Metropolitain. So far working with them has been great! All of the property managers we work with truly care about their communities. We have developed strong relationships with the managers and I know that they will stand with us in partnership. Metropolitain is also very responsive and punctual on payments, and we have never had an issue when it comes to getting paid. I would recommend becoming a vendor with Metropolitain to anyone here in Nashville!

Nathan, Vendor